| 6/23/2008 | Service Provider | Cancellation
| LunarDepths (0) |
I no longer needed the item(s) shipped.
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| 6/22/2008 | Service Provider | Positive
| suzanne992 (1) |
Crown Royal are really lovely movers. They are professional, thorough, and friendly. Every email and phone call was responded to immediately and thoroughly. Even though I packed more than I had estimated, it was no problem. The shipment arrived right on time and the drivers called in advance. Thank you for safely moving all of my things.
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Response from CrownRoyal:
We thank You very much for your lovely feedback and hope to serve you or your family some day in the near future!
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| 6/17/2008 | Service Provider | Positive
| kamleshbangar (1) |
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| 6/16/2008 | Service Provider | Positive
| evschwa (2) |
These guys are awesome. I give them an unqualified recommendation. They did everything they said. Prompt, courteous, efficient. Made everything simple.
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Response from CrownRoyal:
We appreciate your kind words.We are glad you enjoyed our service.Thanks again and good luck!
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| 6/9/2008 | Service Provider | Positive
| v6underpsi (1) |
Excellent transaction , The guys who picked up were very informative and courtious. I would recommend Royal Moving to my friends and family.
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Response from CrownRoyal:
Thank You very much for your feedback!It was a pleasure to serve you!
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| 6/8/2008 | Service Provider | Neutral
| megzie123 (1) |
Firstly, I have to remind myself of the old saying, “You get what you pay for.” Royal Moving and Storage will quote you a seemingly awesome price for your move. For my cross country move from PA to CA, 7,000 lbs, 1700 sq feet, it was $3500 for the whole thing. Compared to other moving companies, this was rock bottom! I was matched with them on Uship.com and I accepted their bid based on a large handful of positive feedback on Uship.com’s website.
Being a long time worker in the service indu
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Response from CrownRoyal:
We kindly agreed to offer good moving price for the customer with very tight budget. We can not really understand why the feedback is neutral when we did our best in almost non profit job.
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| 5/29/2008 | Service Provider | Positive
| Toddnwdelivery (19 ) |
A++ CANNOT SAY ENOUGH ABOUT THESE GUYS, PROMPT AND HASSLE FREE, NO CLAIMS OR DAMAGE....THANKS FOR A GREAT JOB, WILL ABSOLUTELY USE THEM AGAIN
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Response from CrownRoyal:
Thank you Todd, you are awesome guy. It was pleasure to provide service for you.
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| 5/29/2008 | Service Provider | Neutral
| pingakira (1) |
Pickup and Delivery schedules were acceptable. There are few things. First, some glasswares were shattered due to uncareful packing. One piece of glass frame from my china cabinet completely broke in half which also results from uncareful packing. Second, I was required to tip ($400.00) up front based on the total cost. Later on, I had to tip again at delivery. Third, pickup crew refured to turn back to pick up my furniture they left in the house when I called 2 hrs after they left.
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Response from CrownRoyal:
1.As the matter of fact, packing of glasswares was done by the customer and it is hard to take responsibility for that. 2.The tipping is absolutely optional and nobody can require tips unless the customer is willing to do so for the excellent service.3.The furniture which customer wanted us to come back for was a garbage can and we suggested to pay for it.Unfortunately to us, the customer forgot to mention that delivery was expedited from NY-CA in 5 days w/guaranteed arrival time.
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| 5/22/2008 | Service Provider | Positive
| spkillen (1) |
Royal Moving was wonderful. Vili arranged everything easily and was always fast and responsive to questions. Frank was also polite and helpful when I called. The gentlemen who picked up my shipment in the Bronx were careful and attentive, and my mother, who received the shipment for me in Texas, told me that the drivers who unloaded were friendly, efficient, professional and careful. The shipment was in great condition and the whole process, from listing to delivery, took only 5-6 days.
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Response from CrownRoyal:
Dear Sean, you are an amazing customer!Do not forget us for your future relocation needs. Thank You again and good luck!
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| 5/21/2008 | Service Provider | Positive
| msindell (0) |
Pickup: A+
Royal movers showed with four guys, who wrapped and loaded up my stuff so efficiently my head spun. Everything was carefully wrapped, and their estimate was nearly accurate.
Delivery: B+
Delivery estimate was the 12th to the 21st - it arrived the 21st, with only two guys to unload. They did a very good job, but communication for the week prior had been a little spotty. One chair and coffee table were broken, but I was immediately reasonably compensated.
Overall,highly recomm
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Response from CrownRoyal:
Dear Max, we appreciate your great feedback!Enjoy your new life in CA!!!Thanks again.
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