CompleteHorseTransport (5)

Company Snapshot *

Company: Complete Horse Transport

Locations Served: US Regional

Number of Trucks: 1
Number of Drivers: 1

Categories Served: Pets & Livestock

I have 15 yrs hauling and handling horses of my own and for clients. I take extra care and pride in all the horses I haul. I treat each horse as if it is one of my own. I want the horse and owner to be happy when they arrive home or where ever their destination may be. My equipment is new and routinely checked before each trip to ensure the safest travel for all. My trailers are a 2 horse bumper pull Kieffer Built or a 2/3 Hawk trailer when I need the additional stall for a horse. Both are straight loads that are extra tall and wide with ramp loading, both can be converted to a box stall if needed. I want to ensure the smallest to the largest horse have a great ride, and with these trailers even the pickiest of horses feels comfortable loading and coming along for the ride. Our company offers regional, local and emergency hauls on the east coast. (Raleigh, NC) Fully licensed & insured under North Carolina.

Member Information

Member Since:7/16/2007
Feedback Score:5
Positive Feedback:100%

History	Total	1 mo.	6 mo.	12 mo.
Positive	6	0	0	0
Neutral	0	0	0	0
Negative	0	0	0	0
Matches	8	0	0	0
Cancellations	1	0	0	0

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (7)

Feedback Left (8)

Rating:

Positive

Left by: 81555518 (3)

On: 6/2/2008

For: Pickles

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Ivy is great. This is the second time we have used her services and she is prompt, communicates, has good equipment and treats the horses like they are her own. We could not have asked for more. We would use her again in an instant.

Rating: Cancellation

Left by: debsims (1)

On: 11/12/2007

For: Dreamer

No Detailed Feedback Available

I am unable to reach this Service Provider after a reasonable time period The shipper responded to my questions last night and within 10 minutes I paid the deposit. I attempted to get in contact for over an hour on line as the shipment was set for today. This morning I found a spamblocker message attached to their email address, I adjusted this at 6:30 a.m. and resent emails. I phoned at 7:00 a.m., and 8:15 am, I have rec'd no communication from them and need to have this delivery done. I have no choice but to rebid this.
Response from CompleteHorseTransport:
I checked emails late into the evening, but had not received the shippers email before I logged off. I have been having trouble receiving voicemails timely from my service provider, and have since purchased a new phone with better reception. The shipment was on very short notice and the communications did not make it through in a timely matter. If I had received the request I would have had no problem shipping the horse.

Rating:

Positive

Left by: Kain129 (1)

On: 9/24/2007

For: Raising Kains Rosie

Read Story

No Detailed Feedback Available

My weanling filly (who had a few special needs) arrived feeling safe and comforatable after a long trip. Complete Horse Transport was professional and knowledgeable. This was my first time using this company. In the past, I have had alot of horses shipped across the US and Canada and this was by far my most favorable experience at a very good price. The shipper kept in contact throughout the trip. Thank you I. Anderson and Complete Horse Transport. From: Albie at Raising Kain Ranch

Rating:

Positive

Left by: clyde77 (1)

On: 9/19/2007

For: Clydesdale from PA to TN

No Detailed Feedback Available

Ivy was GREAT> I would use her again in a minute. Thanks Ivy, for been there when we needed our horse transported. She called us through out the trip and we could call her and find out how the horse was doing. Excellent,excellent,excellent Thanks a million DG.

Rating:

Positive

Left by: cloverleafarm (2)

On: 8/20/2007

For: Louisville to Benton, KY

No Detailed Feedback Available

Great lady to work with, on time, called ahead, easy to work with. Called when they unloaded, a real easy transaction for both parties! Thank you! Highly recommend!

Rating:

Positive

Left by: 81555518 (3)

On: 8/16/2007

For: Pickles aka Hollister

No Detailed Feedback Available

I would use Ivy again in a heartbeat. Treated horse like it was her own. Hard worker. Had equipment issues but worked it all out and communicated!
Response from CompleteHorseTransport:
Thank you again for being understanding about the blown tires.

Rating:

Positive

Left by: roynewmex (2)

On: 7/31/2007

For: Two arabs moved asap

No Detailed Feedback Available

Ivy was WONDERFUL! Could not have had a better hauler, highly recommend! Would totally trust her with our horses again. Equipment was well maintained, she was patient, on-time, competent, knowledgeable, safe, and completely trustworthy. Can't say enough great things about her, especially during such a chaotic time for us. Thank you Ivy!!

Rating: Positive Left for: sweetacres (2) On: 6/11/2008 For: ship 16.3 horse	Great customer. I would definitely haul for her again. Communicated well and had everything ready to go when I arrived to pick the horse up. Delivery was simple and well organized.
Rating: Positive Left for: 81555518 (3) On: 6/2/2008 For: Pickles	This is a great family to ship for. Everything was in order, horse was ready to go and is a great shipper. Would haul for them again.
Rating: Cancellation Left for: debsims (1) On: 11/12/2007 For: Dreamer	Customer could not reach me in a reasonable period of time
Rating: Positive Left for: Kain129 (1) On: 9/24/2007 For: Raising Kains Rosie Read Story	Good luck with Rosie, I really enjoyed shipping her for you, she was such a doll. I think she has received a great home, and will continue to florish and grow there.
Rating: Positive Left for: clyde77 (1) On: 9/2/2007 For: Clydesdale from PA to TN	Thank you fora allowing me to help you with Bubba's move. Wonderful horse, good luck with your new baby. Response from clyde77: Thanks Ivy, Great job. We would use you again in a minute. Excellent,Excellent,Excellent. Ivy called through out the entire trip and let us know how the horse was doing and we could call her. The horse was checked through out the move and she made sure he was riding well. Great Great lady. Top notch.
Rating: Positive Left for: cloverleafarm (2) On: 8/20/2007 For: Louisville to Benton, KY	Wonderful people to work for, horse was ready as promised, and was a gem to haul. Thank you for accepting my bid, I hope I can haul for you again sometime.
Rating: Positive Left for: 81555518 (3) On: 8/15/2007 For: Pickles aka Hollister	What a wonderful family, would glady haul there horse for them again.
Rating: Positive Left for: roynewmex (2) On: 7/30/2007 For: Two arabs moved asap	Great family. The horses were super easy to handle and extremely well behaved, joy to be around. Thank you for choosing me to help you in your move. Good luck in your new home. Ivy

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Time:	11/8/2009 5:28:54 AM
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