• BigTimberLines (4343+ Positive Feedback)   We are a door to door service with experienced proven drivers. | 2/18/2011 at 4:44 PM CST
  • We are here for your questions; ready to help book your listing today! | 1/7/2011 at 5:05 PM CST
  • We are here for your questions and ready to help book your listing today! | 1/3/2011 at 9:42 PM CST
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Company Snapshot*
Company: 

BigTimberLines

Entity type: Carrier
Business Type: Specialty Hauler
Carrier Operation: Interstate
CDL#: Upon Request
Other Authority: UCC1-308 and fully insured to $50,000 with 3,000,000 liability.
Insurance: Items insured for up to $50,000 or declared value.
Tracking Options: Your questions will most always be answered immediately by email. BTL
Number of Trucks: 3
Number of Drivers: 3
Locations Served: US: Nationwide
Categories Served: Household Goods, Household Moves, Motorcycles, Vehicles
View Terms & Conditions
Currently we are your #1 RV, trailer, and powersports provider on uShip. Big Timber Lines UCC1-308 will provide door to door service to you. You will not be ambushed with hidden fees or a request to secure items to a pallet or crate. If we have placed a bid on your item we are prepared to service it. You need only to accept the bid and feel confident that our service will exceed your expectations. If our bid expires you may send a re-bid request but it may be too late at this point. If you are comfortable with our time frame and price, and you are confident that your listing has the correct time weight size etc. Feel free to accept our bid and contact us with the information provided. This helps us to plan accordingly and move forward with your delivery! Have some common courtesy by doing your part in preventing any cancellations. As you accept our bid know that any cancellation will make it more difficult for us to give customers the best low price and service.

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Member Information
Member Since: 07/11/10
Feedback Score: 43
Positive Feedback: 92%
Star Rating:
4.6/5
based on 54 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
47
 0 1 1
  Neutral:
3
 0 0 0
  Negative:
4
 0 0 0
  Total Matches:
104
 0 0 0
  Cancellations:
18
 0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (54)
Feedback Left (80)
Cancellations (18)
Items: 1 - 10 of 54 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Company: BigTimberLines
Left by: Joe S.
On: 3/3/2013
For: 17ftt Crestliner Jon boat o...
No Detailed Feedback Available
Rating: Positive
Company: BigTimberLines
Left by: Coral O.
On: 2/23/2012
For: centurion enzo
No Detailed Feedback Available
Rating: Positive
Company: BigTimberLines
Left by: Steve L.
On: 1/18/2012
For: 2008 HONDA 700TRX ATV 4 WHE...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Great quick shipping, thank you,,,
Rating: Neutral
Company: BigTimberLines
Left by: Matthew S.
On: 10/14/2011
For: Arctic Cat Prowler 700HI EF...
No Detailed Feedback Available
Rating: Positive
Company: BigTimberLines
Left by: ShippingSimplified (11601160+ Positive Feedback)
On: 4/12/2011
For: 1 Pallets (Non-standard)
No Detailed Feedback Available Ralf is a GREAT CUSTOMER - I was paid as agreed and in full - - - Customer was communicative - - - Customer was helpful in resolving problems - - - I would do repeat business with this customer over and over again. – Andy with American Group Shipping (shipAG)
Rating: Negative
Company: BigTimberLines
Left by: Gordon H.
On: 3/17/2011
For: Boat
Communication:
Care of Goods:
Punctuality:
Services as Described:
Very Poor Communication. Boat trailer was damaged during transport. Driver did not call and let us know that damage had occurred-- this in turn caused us big problems with our customer. The failure to notify us of the damage actually cost more than the high end tires and custom wheel that were trashed. BigTimber has not responded to requests for payment to cover damage. Very dissatisfied and disappointed.
Rating: Positive
Company: BigTimberLines
Left by: Peter L.
On: 3/16/2011
For: Dorothy Draper Chest Portla...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Thanks for the delivery and communication. Did you find the missing ring-pull in your truck? Please email or call
Rating: Negative
Company: BigTimberLines
Left by: Steve S.
On: 3/14/2011
For: 2006 Chaparral 276 Signatur...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Do not believe explaination BTL writes after this entry. Jon at BTL may be a good guy but MATT, the guy that showed up, is trouble. Black hair with full beard. He called the seller a day early to p/up in the afternoon, never showed. P/up boat from marina after midnight. He said he would deliver my boat Fri. afternoon. Called Fri. morning to say he could not make it until 8-9 pm. I wanted daylight delivery. Called me a liar about marina hrs. & wanted $500 extra at drop. He didnt get it,I got boat
Rating: Positive
Company: BigTimberLines
Left by: Galen S.
On: 3/11/2011
For: Cargo Trailer
Communication:
Care of Goods:
Punctuality:
Services as Described:
Compeditive bid, Excellent communication and delivered on time in adverse weather. A wonderful long distance experience with this provider. I strongly recommend this Service provider to anyone, you can't go wrong. !!
Rating: Positive
Company: BigTimberLines
Left by: Gaby L.
On: 3/3/2011
For: 2010 Ducati 848 Dark
Communication:
Care of Goods:
Punctuality:
Services as Described:
The driver was awesome. Man from Illinois, lots of integrity. When I met him I felt comfortable that he would do his best to get my motorcycle shipped safely. The motorcycle made it to its destination safely in about two weeks or so. My only comment is that all interactions with the company were reactive and I think it would be a good idea for them to initiate calls every so often to provide you with a status.
Items: 1 - 10 of 80 Page: 1 2 3 4 5 6 Next > >>
Rating: Cancellation
Left for: Murray B.
On: 5/20/2012
For: SHUFFLEBOARD 22'-6" LONG
I did not show up at agreed upon date and time
Rating: Cancellation
Left for: Staci H.
On: 3/12/2011
For: Small Storage Unit of Perso...
The customer no longer needed the item(s) shipped
Rating: Cancellation
Left for: Matt S.
On: 3/8/2011
For: snowmobile
A scheduling conflict arose that could not be resolved
Rating: Cancellation
Left for: wemoveit4u2 (0) TerraPass Certified Provider uShip Tracking: Status Updates with Location
On: 2/28/2011
For: Bring My girlfriend's forme...
Customer feels I misrepresented my business and/or services
Response from wemoveit4u2:
Yes , that would be the case as YOUR ACCOUNT HERE HAS BEEN SUSPENDED , Also the demand for 700 rather than the agreed 400 would be a first clue that your simply a shady operator.. Anyone speak to Marisas@Uship.com BEFORE doing any business with BTL should the account be reactivated , though Marissa assures me that will not happen.. Oh as a side note , A DOT NUMBER IS LEGALLY REQUIRED TO TRANSPORT ANYTHING INTERSTATE. and good luck having calls returned , NOT HAPPENING. I will get my money back !
Rating: Cancellation
Left for: Matthew H.
On: 2/28/2011
For: 6 x 12 Haulmark Trailer
Customer cancelled after communicating directly – did not feel comfortable moving forward
Rating: Cancellation
Left for: Richard F.
On: 2/28/2011
For: 2006 Fifth-Wheel for transport
Customer cancelled after communicating directly – did not feel comfortable moving forward
Rating: Cancellation
Left for: Yuko M.
On: 2/28/2011
For: 1 Bedroom Apartment
Customer feels I misrepresented my business and/or services
Rating: Cancellation
Left for: Andrew Z.
On: 2/28/2011
For: Small Trailer
A scheduling conflict arose that could not be resolved Shipper did not make our deadline and made arrangements with another carrier to deliver this item. Item was picked up and moved under the authority of this other carrier and this can be verified by a DOT inspection that was performed by the state of AZ and the AZ Marshals office during transit. It was not picked up or moved by us! Our driver did not pickup this item as the deadline which is clearly marked in the agreement was not met and cost us 4 days of down time waiting on broken promises. Th
Rating: Positive
Left for: Gaby L.
On: 2/25/2011
For: 2010 Ducati 848 Dark
Great customer that was helpful with making this happen.
Rating: Positive
Left for: Swanee O.
On: 2/25/2011
For: 2011 homemade camper
Nice people to work with!
Items: 1 - 10 of 18 Page: 1 2 Next > >>
Rating: Cancellation
Company: BigTimberLines
Left by: Murray B.
On: 5/20/2012
For: SHUFFLEBOARD 22'-6" LONG
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time The servis provider did not show up and did not return phone calls.
Rating: Cancellation
Company: BigTimberLines
Left by: Staci H.
On: 3/12/2011
For: Small Storage Unit of Perso...
No Detailed Feedback Available I no longer need my item(s) shipped Thank you for your offer but the items do not need to be shipped any longer. Your company and staff have been very helpful and courtious if ever I need anything shipped in the future I will be sure to contact your company first.
Rating: Cancellation
Company: BigTimberLines
Left by: Matt S.
On: 3/8/2011
For: snowmobile
No Detailed Feedback Available A scheduling conflict arose that could not be resolved could not pick up sled on time
Rating: Cancellation
Company: BigTimberLines
Left by: wemoveit4u2 (0) TerraPass Certified Provider uShip Tracking: Status Updates with Location
On: 2/28/2011
For: Bring My girlfriend's forme...
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services Marisa S. is aware of the issues with this merchant
Rating: Cancellation
Company: BigTimberLines
Left by: Matthew H.
On: 2/28/2011
For: 6 x 12 Haulmark Trailer
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider I received a phone call from Uship and they asked me to cancel the shipment due to a problem with the shipper.
Rating: Cancellation
Company: BigTimberLines
Left by: Richard F.
On: 2/28/2011
For: 2006 Fifth-Wheel for transport
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider I received an email from uShip stating: "the account for BigTimberLines has been suspended from the uShip site due to unresolved issues regarding other shippers" After talking with uShip by phone, I decided that I was no longer comfortable with using this Service Provider.
Rating: Cancellation
Company: BigTimberLines
Left by: Yuko M.
On: 2/28/2011
For: 1 Bedroom Apartment
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services uship office called me and I changed my mind.
Rating: Cancellation
Company: BigTimberLines
Left by: Andrew Z.
On: 2/28/2011
For: Small Trailer
No Detailed Feedback Available A scheduling conflict arose that could not be resolved
Rating: Cancellation
Company: BigTimberLines
Left by: Terry I.
On: 2/19/2011
For: 2005 Fifth-Wheel for transport
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider I had tries to email and had no results. when the driver finally phonrd he wanted to take the trailer back to Phoneix and leave it in a compound until he had more of a load to bring back. I explained that I understood that it would be hook and drive not put in someone elses compound. I have not heard anymore for a few day or have not been contacted by anyone.
Rating: Cancellation
Company: BigTimberLines
Left by: Michael V.
On: 1/22/2011
For: 1997 34ft AirstreamTravel T...
No Detailed Feedback Available A scheduling conflict arose that could not be resolved Their driver was unable to deliver on time.
Response from BigTimberLines:
The issue was resolved and driver delivered a day early. thank you!
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