Big Rich Transport

BigRichTransport (1313+ Positive Feedback)
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Company Snapshot*
Company: 

Big Rich Transport

Entity type: Carrier
Carrier Operation: Interstate
CDL#: Upon Request
Categories Served: Boats, Food & Agriculture, Full Truckload Freight, Heavy Equipment, Household Goods, Household Moves, LTL, Motorcycles, Pets & Livestock, Special Care, Vehicles
Number of Trucks: 2
Number of Drivers: 2
Locations Served: US: Nationwide
View Terms & Conditions
HI ,Im a Transporter fully Ins,licsed .,100,000replacement on all I Transport with no extra charge I haul auto,atvs,boats,traveltrailers,5thwheels gnecks,bumperpull ,sinlgle or mulicar trailers,popups running or not wrecked or new we do it all big or small . ushp is a great place to ship and a exalent opp.the bid on possable new custermers we offer onest reliable service for many years im new at uship but not to transport service os I would love for you to let us show you ower great service, thank you for taking a look at. Thank you Rich

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Member Information
Member Since: 08/24/11
Feedback Score: 13
Positive Feedback: 84%
Star Rating:
4.2/5
based on 20 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
16
 0 0 0
  Neutral:
1
 0 0 0
  Negative:
3
 0 0 0
  Total Matches:
55
 0 0 0
  Cancellations:
32
 0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (20)
Feedback Left (51)
Cancellations (32)
Items: 1 - 10 of 20 Page: 1 2 Next > >>
Rating: Negative
Company: Big Rich Transport
Left by: Jim C.
On: 1/24/2012
For: 1993 Mitsubishi Diamante Wagon
Communication:
Care of Goods:
Punctuality:
Services as Described:
These people are PATHETIC! They show nice new equipment and a big trailer in their pictures. They had a truck that looked like they were homeless people living out of it, a one car rusty trailer where they have to climb in and out the side window because the trailer fender won't let them open the car door. They ripped the driver seat leather climbing in and out of it. They didn't even have the car tied off. I'm reviewing late due to a death in the family member. STAY AWAY!!!
Rating: Positive
Company: Big Rich Transport
Left by: Wendy M.
On: 9/28/2011
For: Boxer
No Detailed Feedback Available Wonderful people i will for sure be using them again..They took great care of my boxer,glad to have him home but I can tell he had a blast riding with them..Thank Ya'll for such great service**** Rocky AND Wendy
Rating: Positive
Company: Big Rich Transport
Left by: joseftractor (3838+ Positive Feedback)
On: 9/26/2011
For: 2 heavy equipment items for...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Rating: Positive
Company: Big Rich Transport
Left by: Kim S.
On: 9/24/2011
For: 2001 Ducati Monster 750
Communication:
Care of Goods:
Punctuality:
Services as Described:
My item was picked up and delivered in a timely manner. Always kept in touch and new exactly when my item was to be delivered. Would use again! Thanks!
Rating: Positive
Company: Big Rich Transport
Left by: Chelley J.
On: 9/21/2011
For: 2012 Travel Trailer for tra...
No Detailed Feedback Available The communication was very good. Some minor problems delayed the delivery a day, but we apopreciate the service.
Rating: Positive
Company: Big Rich Transport
Left by: Rick C.
On: 9/20/2011
For: Trailer Transport: Towable ...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Thank you BigRich, I will definitely recommend your service to future clients!
Rating: Negative
Company: Big Rich Transport
Left by: Sergio A.
On: 9/20/2011
For: Chevrolet : Impala
Communication:
Care of Goods:
Punctuality:
Services as Described:
Nice people but they did not meet my time frame we Had agreed to because of that I missed a important meeting. Not happy customer would not use again
Response from BigRichTransport:
I don't agree with this comment, we kept in very close contact with the customer, letting him know our every step. Granted we were late, but it was not by more than a couple of hours, and we did not cause him to miss his meeting, he had a wife there to accept the vehicle when it arrived but said he did not trust her to do so, therefore made his own decision to delay going to his meeting to wait for the car to arrive. Apparently the car was more important than his meeting!
Rating: Positive
Company: Big Rich Transport
Left by: Ed1284 (2020+ Positive Feedback)
On: 9/19/2011
For: Generator/Trailer
No Detailed Feedback Available Good communication,everything went smooth,hope you enjoyed the lobsters,thanks
Rating: Positive
Company: Big Rich Transport
Left by: TripleACRanch (172172+ Positive Feedback) Platinum Power CarrierMember is logged in now
On: 9/17/2011
For: Romero Mule
No Detailed Feedback Available Customer was great to work with. The transport of the mule went smoothly and we look forward to working with you in the future. Thanks, Triple-AC-Ranch
Rating: Positive
Company: Big Rich Transport
Left by: Jeanne S.
On: 9/10/2011
For: 1948 Chevrolet Fleetmaster
No Detailed Feedback Available We were very pleased with Rich's service. He picked the car up and delivered exactly as scheduled. Thanks so much Rich!
Items: 41 - 50 of 51 Page: << < Prev 1 2 3 4 5 6 Next > >>
Rating: Cancellation
Left for: Gerald L.
On: 7/26/2011
For: 26 ft trailer
A scheduling conflict arose that could not be resolved Customer did not provide sufficient pickup information prior to picking up or by pickup date..when information requested was requested by phone, a return call with the details never came, until several days after the request was made and we had already decided to heads twords another of our booked locations. Therefore by the time customer decided they were ready for pickup, we informed him to go ahead and we would cancel his booking, that way he could book with another shipper and if we happen t
Rating: Cancellation
Left for: Steve J.
On: 7/24/2011
For: 7- Transmark re29 enclosed ...
I am no longer able to accommodate this shipment Mr. Steve Johnson, I am sorry to inform you, we are unfortunately forced to cancel your request for shipment of the transit buses from Zion National Park. We are just simply unable to accomodate your shipment. Upon further review of the pics of the buses, we noticed them to have "air brakes". And our trucks dont have an airbrake sytem. Also, about the ball hitch, being 5in, i haven't seen one of those. So, I do apologize for the inconvenience. I hope you can utilize our services sometime in
Rating: Cancellation
Left for: pjdealer (6)
On: 7/22/2011
For: 4 Car Transport Trailer HOT...
A scheduling conflict arose that could not be resolved its fine to cancel but we were all ready headed your way but we let every one know that i had a seal went out on my truck i was in a small town with very limeted resource so i hve no ill fellings about your cancelin we did let you know ,that told me it was a simple fix and still toke them three day so no one is going to be left out were rolling now so we head some were esls i have two trucks rolling now to help take care of every one,maybe next time were sorry its a new truck so you dont expect
Rating: Cancellation
Left for: Bobby M.
On: 7/21/2011
For: 2009 Travel Trailer for tra...
Customer could not reach me in a reasonable period of time
Rating: Positive
Left for: Timothy H.
On: 6/12/2011
For: 1960 Renault
thnk you ,were working on some pics.
Rating: Positive
Left for: Michael G.
On: 6/5/2011
For: 18 ft. snowmobile trailer w...
very good folks, Thank you , t-n-r
Rating: Positive
Left for: Dave H.
On: 6/4/2011
For: 2007 Spree 260 RBS
very nice easy to work with ,thank you for the buss ,it been a great exp. T-N-R
Rating: Cancellation
Left for: Ronald G.
On: 6/4/2011
For: Other Makes
After communicating directly, I am not comfortable with this customer As can be detected in this persons harrasing cancellation comments, It is apparent that this person was very difficult to deal with, was not organized and was not willing to work with my other sceduled pickups in the area. He was impatient and rude, and I no longer wish to take any futher abuse from this person. So, I do accept the cancellation request, but through no fault of my own, and wish to have customer black marked for attempting to slander myself and my company, for no reason. Thank You
Rating: Cancellation
Left for: Kenneth T.
On: 5/30/2011
For: 2 vehicles for transport ...
Customer could not reach me in a reasonable period of time
Rating: Cancellation
Left for: Shawn H.
On: 5/25/2011
For: 1973 Ford Bronco
Customer could not reach me in a reasonable period of time
Items: 1 - 10 of 32 Page: 1 2 3 4 Next > >>
Rating: Cancellation
Company: Big Rich Transport
Left by: Lew H.
On: 10/10/2011
For: Non- running parts car - Ka...
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period I have waited to hear back from this transporter and her has not responded. He promised the car would be here by 10/5 and neither the car nor he has shown. Very didappointed as I am now back to square one. Please check charges to my account. I beleive they have totalled more than the refund you have indicated.
Rating: Cancellation
Company: Big Rich Transport
Left by: Guillermo B.
On: 10/8/2011
For: 14 walk behind mowers
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time the service provider does not return my calls, he said his truck broke down, then he said Monday or Tuesday for sure but he does not return my calls. Very irresponsible. this is the second time this is happened with another transportation provider and this one. very frustrating.
Rating: Cancellation
Company: Big Rich Transport
Left by: Stephen E.
On: 10/1/2011
For: vermeer
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time carrier never showed up and has failed to contact either the shipper or consignee for the past 3 days
Rating: Cancellation
Company: Big Rich Transport
Left by: Brad T.
On: 9/26/2011
For: Bumper pull RV from one RV ...
No Detailed Feedback Available A scheduling conflict arose that could not be resolved The driver ran into unexpected problems with another delivery
Rating: Cancellation
Company: Big Rich Transport
Left by: Dominic G.
On: 9/14/2011
For: 2001 Ford Super Duty F-550
No Detailed Feedback Available The shipment listing was misrepresented and the service provider cancelled
Rating: Cancellation
Company: Big Rich Transport
Left by: Luis A.
On: 9/14/2011
For: 2009 Volvo C30
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period Have not been able to get in touch with them since Saturday 09/10/11 at 4:16 p.m., which was the first and last time I spoke to Richard. Never returned phone calls or answered mine in either phone, nor by email. Please cancel this transaction.
Rating: Cancellation
Company: Big Rich Transport
Left by: Larry V.
On: 9/13/2011
For: 2006 Jeep Grand Cherokee
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time Big Rich Transporrt should change his name to BIG JOKE TRANSPORT. They told me they would pick up and deliver my Jeep and never showed up. They cancelled and never even gave me a call. The reason why was because the pick up location contact person would not return there calls, BS I talked to that person and they said they were making contact with Big Rich and he said they were stuck in traffic. Im a business person,I would never agree to do something and not deliver. 12 call's and no return call
Rating: Cancellation
Company: Big Rich Transport
Left by: Cathy S.
On: 9/1/2011
For: Golf Cart Tram & Trailer wi...
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period Service provider never picked the tram up, when I tried to contact Service Provider the phone number for them was set to not accept calls, and they were suspended by USHIP after accepting our shipment. They have not performed as agreed.
Rating: Cancellation
Company: Big Rich Transport
Left by: Ed1284 (2020+ Positive Feedback)
On: 8/28/2011
For: Generator/Trailer
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment The transporter was suspended from uship so we need another transporter.
Rating: Cancellation
Company: Big Rich Transport
Left by: Jack M.
On: 8/17/2011
For: 1960's Travel Trailer
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time Transporter did not show for pickup. I have tried numerous times to reach him/her by phone and email. Upon review of his/her feedback I observed he/she has had 22 cancellations in the last 12 months. I have no choice but to cancel.
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