BigRedExpress (85)

Company Snapshot *

Company: Big Red Express
Business Type: Independent Trucker (Owner Operator)
Carrier Operation: Interstate

CDL Number: Retired Firefighter Driver
Other Authority: CDL 20 yrs as Teamster AFL/CIO Veteran Firefighter

Insurance: Full liability and Collision Insurance Coverage will also pay your deductable up to $1,000.00.

Categories Served: Motorcycles

Number of Trucks: 2
Number of Drivers: 2

Payment Methods: Cash
Payment Accepted: Before pickup, At pickup, At delivery

Locations Served: US Regional, US Local, US National

View Terms & Conditions

Greetings! My name is Garret Mach and I'm a 50 Yr old Retired Firefighter with 34 years of safe driving under all weather & safety conditions. I've Transported "ONLY" Motorcycles for over a Decade now and have just updated to Brand New 2009 State of the Art Equipment Designed Specifically for Safe & Gentle Cycle delivery of all Makes, Shapes & Sizes. This includes using Baxley, (The Best) Free Standing Locking Wheel Chocks along with 4-6 point Soft Tie Downs to Air Craft Strength Aluminum A-Track for Every Bike. My Wife Jeanne and I have been riding Motorcycles for over 30 Yrs, currently a 2008 Harley Heritage Softail Classic. WE DEFINITELY KNOW BIKES & what it takes for Safe, Prompt Cycle Delivery. I would be honored if you'd allow me to Carefully Pamper your Bike or Trike & Quickly Deliver it to you Safe and Sound. I'll gladly meet or beat any legitimate Bid normally picking up and delivering Coast to Coast within 5-7 days. "Ride Safe and Be Blessed!" Garret

Pictures & Videos (9)

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Member Information

Member Since:5/16/2006
Feedback Score:85
Positive Feedback:100%

uShip Sales Rank: #847 of 166,783 overall
#75 in All Terrain Vehicles
#106 in Motorcycles & Mopeds
#106 in Motorcycles & Power Sports
See all rankings

History	Total	1 mo.	6 mo.	12 mo.
Positive	85	2	23	84
Neutral	0	0	0	0
Negative	0	0	0	0
Matches	116	0	27	115
Cancellations	12	0	5	12

Detailed Feedback	Avg. Rating (last yr.)
Communication	4.9/5
Care of Goods	5.0/5
Punctuality	5.0/5
Services as Described	5.0/5
Average	5.0/5

Feedback Received (97)

Feedback Left (116)

Rating:

Positive

Left by: HollyStratton (1)

On: 7/30/2009

For: 2006 Harley-Davidson FLSTN Sof

No Detailed Feedback Available

Fantastic service!!!! A very reliable service provider. I would highly recommend Big Red Express to anyone interested in a safe and secure method of shipping that special bike. Thanks again for such hands on service.
Response from BigRedExpress:
Thanks again Holly for the excellent feedback! Ride Safe & Many Blessings! Garret

Rating:

Positive

Left by: 002324 (1)

On: 7/30/2009

For: 2 motorcycles for transport

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Garret is a great guy who provides a specific service of transporting motorcycles flawlessly and at a fair price. I have recomended him to others and would use him again.
Response from BigRedExpress:
Thanks again Charlie for the awesome feedback! Blessings! Garret

Rating:

Positive

Left by: Sweetpea3647 (2)

On: 7/29/2009

For: 2004 Suzuki GSX-R 600

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Thank you so much Garret! For both getting my bike back safely and quickly, and also your concern and understanding for my situation. HIGHLY RECCOMMEND!!! God Bless!! -Jordan
Response from BigRedExpress:
It was my pleasure Jordan! keep your head up. Things will work out! Blessings! Garret

Rating:

Positive

Left by: cardonationprogram (1)

On: 7/28/2009

For: 2003 Harley-Davidson XL 1200C

No Detailed Feedback Available

Great communication! Will use him in the future
Response from BigRedExpress:
Thanks again Eli for the great feedback! Blessings! Garret

Rating:

Positive

Left by: DannyKeathley (1)

On: 7/27/2009

For: 2000 Harley-Davidson XL 1200 C

Read Story

Communication:
Care Of Goods:
Punctuality:
Services As Described:

GREAT!!! GREAT!!! THESE GUYS ARE THE BEST SHIPPING CO. I HAVE EVER USED. DO NOT WASTE YOUR TIME IN LOOKING ANY WHERE ELSE. BIG RED EXPRESS ROCKS!!!
Response from BigRedExpress:
Thanks again Danny for the Awesome feedback! Ride Safe & Many Blessings! Garret

Rating:

Positive

Left by: jdeojeda (2)

On: 7/26/2009

For: 2008 Ducati Superbike 1098

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Great shipper. He has a trailer that is special-built for transporting only motorcycles. This keeps them safe during the move. It's the only way to go. You don't have to worry about some other shipment shifting and falling on your bike. My bike arrived in perfect condition. Thank you.
Response from BigRedExpress:
Thanks again Job for the awesome feedback! Hope you are enjoying that awesome Ducati! Ride Safe & Many Blessings! Garret

Rating:

Positive

Left by: mjmill (1)

On: 7/23/2009

For: 2007 BMW K1200S

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Garret kept us informed on where he was and the time frame we were looking at for our delivery. He actually got the bike here a few days early which was excellent. Garret was courteous, very professional and all around a great shipper to do business with. Thank you.
Response from BigRedExpress:
Not sure why I was docked for care of goods. The bike arrived identically to how it was received and well documented.

Rating:

Positive

Left by: terrytag (7)

On: 7/18/2009

For: 1970 Honda

No Detailed Feedback Available

did a great job
Response from BigRedExpress:
Thanks Again Terry! Garret

Rating: Cancellation

Left by: henrythegreat (0)

On: 7/17/2009

For: 2003 Suzuki GSX-R 1000

No Detailed Feedback Available

Service Provider was unable to reach customer after a reasonable period of time
Response from BigRedExpress:
I am unable to reach this customer after a reasonable time period This shipper offered a Book it now which I accepted and he will not honor. He Dishonestly listed this item a 2nd time to get a lower price and refuses to return my emails and has disconnected his phone. My entire load was planned around this first bike and his refusal to honor his contract with me has cost me immensely.

Rating: Cancellation

Left by: rickfurrier (0)

On: 7/13/2009

For: 3 vehicles for transport

No Detailed Feedback Available

The Service Provider is not able to accommodate my shipment Big Red Express had to cancel due to his need for hand surgery
Response from BigRedExpress:
Thanks again Rick and I hope everything works out and have a great time in Sturgis! Blessings! Garret

Rating: Positive Left for: Sweetpea3647 (2) On: 7/29/2009 For: 2004 Suzuki GSX-R 600	Jordan was an Excellent client. Great communication and prompt payment. Jordan my wife and I will keep your situation in prayer and be praying for a change of heart and reconciliation. Thanks Again and God Bless You! Garret & Jeanne
Rating: Positive Left for: tepjeff22 (1) On: 7/29/2009 For: 1970 Suzuki Read Story	Jeff was an awesome client. Excellent communication and prompt payment. Wow Jeff, that Norton 850 Commando sure brought back memories. Enjoy the new project and feel free to call on me for any future shipping needs. Thanks again! Blessings! Garret
Rating: Positive Left for: HollyStratton (1) On: 7/29/2009 For: 2006 Harley-Davidson FLSTN Sof	Holly was an awesome client. Great communication, great instructions and prompt payment. Thanks again Holly! I wish you the very best in a new chapter and aventure in your life. Ride Safe and many Blessings! Garret
Rating: Positive Left for: 002324 (1) On: 7/29/2009 For: 2 motorcycles for transport	Charlie was an awesome client. He was very thorough with directions and needed items for pick up, great communication and prompt payment. Thanks again Charlie! Ride Safe & Many Blessings! Garret
Rating: Positive Left for: DannyKeathley (1) On: 7/29/2009 For: 2000 Harley-Davidson XL 1200 C Read Story	Danny was an excellent client to work for. Excellent communication and prompt payment. Thanks again Danny! Ride safe and many Blessings! Garret
Rating: Positive Left for: cardonationprogram (1) On: 7/29/2009 For: 2003 Harley-Davidson XL 1200C	Eli was and excellent client to work for. Great communication and prompt payment. Thanks again Eli and God Speed with the Charity work! Blessings! Garret
Rating: Positive Left for: jjshorty95 (1) On: 7/23/2009 For: Honda : VTX	Johnny was an excellent client! Great communication and prompt payment. Thanks again Johnny and Jaclyn & enjoy that beautiful bike! Blessings! Garret
Rating: Positive Left for: mjmill (1) On: 7/23/2009 For: 2007 BMW K1200S	Mike & Jill were excellent clients. Great communication and fast payment. Thanks again Mike & Jill and enjoy that awesome BMW. Blessings! Garret Response from mjmill: The care of goods ranking should have been 5 stars from us, don't know what happened and I apologize. Any way to rectify this error on my part would be gladly done. Again, sorry for that, not my intention to rank you anything but excellent
Rating: Cancellation Left for: henrythegreat (0) On: 7/17/2009 For: 2003 Suzuki GSX-R 1000	I am unable to reach this customer after a reasonable time period This shipper offered a Book it now which I accepted and he will not honor. He Dishonestly listed this item a 2nd time to get a lower price and refuses to return my emails and has disconnected his phone. My entire load was planned around this first bike and his refusal to honor his contract with me has cost me immensely.
Rating: Cancellation Left for: rickfurrier (0) On: 7/13/2009 For: 3 vehicles for transport	I am no longer able to accommodate this shipment

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