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They are very difficult to deal with.You do it their way.I had to pay extra $150 on the p/up side to have the gun safe moved to a loading dock and $ 120.00 on the drop off side b/c it had to be dropped off at a loading dock.The add stated it was to be moved from residental garage to residental garage.He called at 9p.m. and told that they would be dropping off at 10a.m.We agreed on 2 he got there at 3.He did take very careful care of the safe.Sum Expect to spend more on both end they do NO labor.
Response from pacemoving:
The safe was delivered on the next day.(Time for delivery was 7 days).My service was booked as transport only.I am always glad to help but customer's demand to handle manually 2000-3000lb. safe was unreasonable.
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Delivered in great shape. Communication coming from the shipper was slow but did answer and/or respond to all communication I initiated. I would recommend them highly just would encourage them to be more proactive in communicating with me the customer.
Response from TruckItTrans:
Dont understand this feedback, maybe he's talking about the dealer?? We spoke several times over the phone and email and we only had car in our possesion for 30 hours for 1000 miles!!!! If this shipper wanted to communicate more then we already did, he should try a 1-900 number for his needs. Im sorry but we are very busy here and we dont have time to talk about everything that comes to mind!! Cant please everybody these days... We are transporters, not a talkline nor a babysitter!!!! :)
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Very fast and just as described. I would use him again with NO hesitation at all. Thanks Tim
Response from gearheadgear:
Hope you and the family enjoy your new Travel trailer thank you again for the business. Lett me know if we can help again in the future. Tim Lee
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I no longer needed the item(s) shipped
Response from kingtrans:
Deal fell through at last minute, Paid me for my time anyway. Please call me next time. Dave
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