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After communicating directly, I am not comfortable with this Service Provider I am not comfortable with the way this works and vagueness of it all. He wouldnt tell me who is picking up. Evedently he is another broker and will start looking for somebody to pick up my car. I thought that was what uship was for. He then stated that uship is cheap and he didnt know if that would be the final price.
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The Service Provider misrepresented themselves, their business or their services I have already quoted this and collected from my customer. I think they just quote everything low and then pick what they want! I think they just quoted it too low and now want out of it.
Response from homedirectusa:
Bryan,
We are terribly sorry for the mix up. We have a team bidding on shipments a good portion of the day and we just missed that your shipment was going to Alaska. It was a honest mistake. We apologize for the frustration caused.
If there is ever another opportunity for us to help you through UShip I would be happy to provide you with a coupon for 10% off as a gesture of goodwill.
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