Theodore L.

Member Information

Member Since:	5/23/2008
Total Matches:	2
Shipments Listed:	2
Net Match Rate:	100%
Feedback Score:	1
Percent Positive:	100%
Total Positive:	1
Total Negative:	0
Excessive Cancellations:

Customer History

	Total	1 mo	6 mo	12 mo
Positive:	1	0	0	0
Neutral:	0	0	0	0
Negative:	0	0	0	0

Total Matches:	2	0	0	0
Cancellations:	0	0	0	0
Shipments Listed:	2	0	0	0
Net Match Rate:	100%	n/a	n/a	n/a

Feedback Received (1)

Feedback Left (2)

Rating:	Positive
Left by:	dvtrans (113 )
On:	7/1/2008
For:	1995 Honda CB 750 Nigh...

Perfect smooth hassle-free transaction. Great Customer to work for. Thank you very much for allowing us to serve you.

Rating:	Negative
Left for:	BenHur (9)
On:	9/10/2008
For:	1BR apt already packed...

The pick-up was flawless. Everything else was a disaster. Despite my contact via email with the rep, the driver did not contact the receiver until the day he wanted to deliver, rudely hung up when she asked for an hour. He then dropped everything off in a storage across town and Ben-hur offered no help getting it to destination. Several items are missing-alot of DVDs and CDs, an MBA diploma and a microwave. Filing a claim seems purposely difficult and claims rep is unresponsive and unhelpful
Response from BenHur:
Customer was out of Country. Provided phone numbers for other Contacts however none were available to accept his items. BH dropped his items in a Public Storage at its own expense. On day of delivery Customer contacted BH via email @ 9pm to provide a third Contact. Also never spoke with dispatch. All items were unloaded. Customer has filed a claim with BH and it's in process.

Rating:	Positive
Left for:	dvtrans (113 )
On:	6/18/2008
For:	1995 Honda CB 750 Nigh...

Despite a few hiccups, cargo was delivered quickly and safely. The dispatcher was especially easy to work with.

Active Shipments (0)

Past Shipments (2)

This user does not have any active shipments.