5 Star Shipping, Inc.

5StarShipping (6464+ Positive Feedback) TerraPass Certified Provider uShip Tracking: Status Updates with Location
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Company Snapshot*
Company: 

5 Star Shipping, Inc.

Entity type: Carrier
Business Type: Freight Forwarder/Broker
Carrier Operation: Interstate
CDL#: UPON REQUEST
Insurance: Full Value Protection – no additional charge up to $1,000,000.00
Tracking Options: uShip Status Updates with Location
Trailer Type: Flatbed, Lowboy, Auto Carrier, Flatbed Double, Removable Gooseneck, Other
Number of Trucks: 72
Number of Drivers: 84
Locations Served: US: Nationwide
Categories Served: Motorcycles, Special Care, Vehicles
View Terms & Conditions
Customer satisfaction is our number one priority. We always strive to provide 5 star service to all of our customers. Our drivers are well trained to do the best possible job to fulfill all of the needs of our clients. We only use the best qualified and experienced drivers in the industry. Our trucks are the state of the art when it comes to technology and equipment. All of the vehicles we transport are insured up to 1 million dollar while in transit. We stay in touch with our customers throughout the whole process from the time of the pickup until the time of delivery. Our customer service can be reached 24/7 by phone, email or text message ready to answer any questions and give the updates. We will do everything we can to make your vehicle move as smooth as possible. We will answer your phone calls 24/7 and 365 days a year. Regards, 5 Star Shipping, Inc.

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Member Information
Member Since: 08/06/11
Feedback Score: 64
Positive Feedback: 100%
Star Rating:
5.0/5
based on 68 reviews
Excessive Cancellations: 45
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
67
 0 9 39
  Neutral:
1
 0 1 0
  Negative:
0
 0 0 0
  Total Matches:
188
 0 17 126
  Cancellations:
76
 0 8 58
Detailed Feedback
Average Rating (last yr)
Communication
4.6/5
Care of Goods
4.9/5
Punctuality
4.6/5
Services as Described
4.8/5
Feedback Received (68)
Feedback Left (177)
Cancellations (76)
Items: 21 - 30 of 68 Page: << < Prev 1 2 3 4 5 6 7 Next > >>
Rating: Positive
Company: 5 Star Shipping, Inc.
Left by: Ben B.
On: 8/20/2012
For: 1957 Speedster
Communication:
Care of Goods:
Punctuality:
Services as Described:
They did a great job. Careful, Organized and Punctual. I would use again.
Response from 5StarShipping:
Thank you and looking forward to do more business with you in the future.
Rating: Positive
Company: 5 Star Shipping, Inc.
Left by: Joel B.
On: 8/19/2012
For: 2005 Toyota Prius
Communication:
Care of Goods:
Punctuality:
Services as Described:
The service was prompt. They communicated through the process and was very please with the delivery.
Response from 5StarShipping:
Thank you for your business!
Rating: Positive
Company: 5 Star Shipping, Inc.
Left by: Jon L.
On: 8/19/2012
For: 1998 Jeep Cherokee
No Detailed Feedback Available Thank you very much, Jon
Response from 5StarShipping:
We really appreciate your business Jon. Thanks!
Rating: Positive
Company: 5 Star Shipping, Inc.
Left by: Bill S.
On: 8/15/2012
For: 2005 Chrysler PT Cruiser
Communication:
Care of Goods:
Punctuality:
Services as Described:
Very good company to deal with easy transaction. Pick up and delivery was right on time.
Response from 5StarShipping:
Thank you and hope to do more business with you in the future.
Rating: Positive
Company: 5 Star Shipping, Inc.
Left by: Eric I.
On: 8/14/2012
For: 2012 Infiniti M37
Communication:
Care of Goods:
Punctuality:
Services as Described:
Good service!! Updates where great!! On time!!!
Response from 5StarShipping:
It's our pleasure,thanks!
Rating: Positive
Company: 5 Star Shipping, Inc.
Left by: Cody S.
On: 8/14/2012
For: 2005 Subaru Impreza
Communication:
Care of Goods:
Punctuality:
Services as Described:
Top notch service. Everything went nice and smooth. Would use again.
Response from 5StarShipping:
Thank you! We were glad to serve you.
Rating: Positive
Company: 5 Star Shipping, Inc.
Left by: mfrtransports (2) TerraPass Certified Provider uShip Tracking: Status Updates with Location
On: 8/13/2012
For: 1985 HUMMER H1-M998
No Detailed Feedback Available perfect shipping company.easy and quick.thank u very much
Response from 5StarShipping:
Thank you!
Rating: Positive
Company: 5 Star Shipping, Inc.
Left by: Boris P.
On: 8/8/2012
For: 1995 Ford Bronco
Communication:
Care of Goods:
Punctuality:
Services as Described:
Good and smooth transaction, friendly personnel. Good fee, I recommend them for future transportation needs. Boris
Response from 5StarShipping:
Thank you for using our service.
Rating: Positive
Company: 5 Star Shipping, Inc.
Left by: Leon C.
On: 8/4/2012
For: 1992 Dodge Dakota
No Detailed Feedback Available Shipment experience was good and would not to hesitate to recommend. Thanks have a great day. Leon Carpenter.
Response from 5StarShipping:
Thank you Leon. We really appreciate your business.
Rating: Positive
Company: 5 Star Shipping, Inc.
Left by: William B.
On: 8/4/2012
For: 2002 Dodge Caravan
Communication:
Care of Goods:
Punctuality:
Services as Described:
good job well done
Response from 5StarShipping:
Thank you!
Items: 21 - 30 of 177 Page: << < Prev 1 2 3 4 5 6 7 8 Next > >>
Rating: Cancellation
Left for: Richard A.
On: 11/24/2012
For: 2006 Hummer H3
I did not show up at agreed upon date and time
Rating: Cancellation
Left for: Salam A.
On: 11/23/2012
For: 2008 freightliner m2
I am no longer able to accommodate this shipment
Rating: Cancellation
Left for: Kevin T.
On: 11/17/2012
For: 2003 GMC Envoy XL
I am no longer able to accommodate this shipment .
Rating: Cancellation
Left for: Brian M.
On: 11/17/2012
For: 2013 Chevrolet Corvette
I am no longer able to accommodate this shipment .
Rating: Positive
Left for: Adeola S.
On: 11/12/2012
For: 2002 Toyota Camry
Great Customer. Pleasure to work with, great communication. Thanks!
Rating: Positive
Left for: Alex T.
On: 11/12/2012
For: 1988 Chevrolet Monte Carlo ...
Great Customer! We appreciate your business and looking forward to more business with you in the future. Thanks!
Rating: Cancellation
Left for: Scotty C.
On: 11/12/2012
For: 1967 jeepster commando
The customer no longer needed the item(s) shipped .
Rating: Cancellation
Left for: David S.
On: 11/8/2012
For: 1994 Land Rover Defender 90
After communicating directly, I am not comfortable with this customer .
Rating: Cancellation
Left for: Rick B.
On: 11/6/2012
For: 67 chevelle project and doe...
I did not show up at agreed upon date and time
Rating: Positive
Left for: Brent C.
On: 10/30/2012
For: 1950 Willys Pickup from OR ...
Great Customer! We really appreciate your business!
Items: 21 - 30 of 76 Page: << < Prev 1 2 3 4 5 6 7 8 Next > >>
Rating: Cancellation
Company: 5 Star Shipping, Inc.
Left by: Victoria M.
On: 9/21/2012
For: 1961 chey apache truch
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: 5 Star Shipping, Inc.
Left by: David C.
On: 9/19/2012
For: 2002 Chevrolet Camaro
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: 5 Star Shipping, Inc.
Left by: Alfonso S.
On: 9/18/2012
For: 1992 Daihatsu Rocky
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services I was contacted via phone and email with this provider since the first day that I booked this shipment. The provider always said "okay, we're working" and now canceled and makes me lose many important time. NOT RIGHT..
Rating: Cancellation
Company: 5 Star Shipping, Inc.
Left by: Dan H.
On: 9/6/2012
For: 2001 Saab 9-3
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment five star doesn't have a driver. need to get new company to pick up car
Rating: Cancellation
Company: 5 Star Shipping, Inc.
Left by: Shawn M.
On: 9/4/2012
For: 2005 Ford Crown Victoria
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: 5 Star Shipping, Inc.
Left by: Sean H.
On: 9/3/2012
For: 1973 ford f250 highboy
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time timeframe was not meant
Rating: Cancellation
Company: 5 Star Shipping, Inc.
Left by: Justin G.
On: 9/3/2012
For: 2009 Jeep Wrangler Unlimited
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period I WOULD NEVER RECOMMEND THIS COMPANY FOR SEVERAL REASONS! 1) Never Showed Up: Nobody showed up to pick up my vehicle on the scheduled date contracted. 2) Lack of Communication: I tried reaching the provider several times by email, fax and phone with no response. Three days prior to pick up provider sent email stating I would be contacted by driver with specific information on pick up, but never heard from driver or received responses from provider. 3) Lack of Professionalism: Any professional
Rating: Cancellation
Company: 5 Star Shipping, Inc.
Left by: Stanley R.
On: 8/30/2012
For: 1989 Jeep Wrangler
No Detailed Feedback Available I no longer need my item(s) shipped I have decided to wait until next year to ship my Jeep Wrangler. I found the high incidence of failure to show up unacceptable for my current situation.
Rating: Cancellation
Company: 5 Star Shipping, Inc.
Left by: Ronald K.
On: 8/30/2012
For: Chrysler : Other Windsor
No Detailed Feedback Available I no longer needed the item(s) shipped
Rating: Cancellation
Company: 5 Star Shipping, Inc.
Left by: Michael W.
On: 8/28/2012
For: 1998 Jeep Wrangler
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
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