Steve W.

Member Information

Member Since:	10/28/2009
Total Matches:	2
Shipments Listed:	1
Net Match Rate:	100%
Feedback Score:	-1
Percent Positive:	0%
Total Positive:	0
Total Negative:	1
Excessive Cancellations:

Customer History

	Total	1 mo	6 mo	12 mo
Positive:	0	0	0	0
Neutral:	0	0	0	0
Negative:	1	0	0	0

Total Matches:	2	0	0	0
Cancellations:	1	0	0	0
Shipments Listed:	1	0	0	0
Net Match Rate:	100%	n/a	n/a	n/a

Feedback Received (2)

Feedback Left (2)

Rating:	Cancellation
Left by:	1stClassShipping (1431 )
On:	6/10/2012
For:	Outboard motor

Customer could not reach me in a reasonable period of time

Rating:	Negative
Left by:	ShippingSimplified (1169 )
On:	4/25/2011
For:	Outboard motor in stee...

Item was damaged thru UPS freight - a claim was filed and was paid

Rating:	Cancellation
Left for:	1stClassShipping (1431 )
On:	6/10/2012
For:	Outboard motor

I am unable to reach this Service Provider after a reasonable time period No communication, can't provide service

Rating:	Negative
Left for:	ShippingSimplified (1169 )
On:	4/25/2011
For:	Outboard motor in stee...

My outboard motor was damaged and American Group is doing NOTHING about it. They have not returned one phone call or email.
Response from ShippingSimplified:
Item was damaged - ShipAG assisted the customer in filing a claim with UPS freight - UPS freight has paid the claim - we appologized on behalf of the carrier for the damage to this item. We understand it was probably your first less than truckload shipment and appreciate your understanding that we are the broker, not the carrier, and act on your behalf in getting things done with the carrier.

Active Shipments (0)

Past Shipments (1)

This user does not have any active shipments.