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The truck took only 11 pallets, leaving 1 pallet. I had to hire another truck for it, paying extra $250. After all, Justin says the truck had enough room for 12 pallets, if I loaded the pallets sideways. Neither Justin nor the driver told me that before loading. Justin says it is not his fault that the truck didn't take all 12 pallets. I don't quite agree on his comment.
Response from UnitedCommoditiesLogistics: It is ultimately up to the customer to fit his/her product on the truck, I did as requested and provided a truck with the space needed. Mr. Gaku did not load the truck correctly. Furthermore Mr. Gaku was told that that in order for the pallets to fit, they should be loaded with the longest side widthwise. This is not my companies fault, nor fault of the driver.
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No problem.
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No problem. Response from ernjun: THANKS MAYBE WE CAN DO BUSINESS AGAIN
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