Laurent
User Information
Started on uShip:
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8/14/2008
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Total Matches:
|
|
Shipments Posted:
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5
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Net Match Rate:
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60%
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Feedback Score:
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2
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Percent Positive:
|
100%
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Total Positive:
|
2
|
Total Negative:
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0
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Excessive Cancellations:
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|
Customer History
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Positive:
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2
|
0
|
0
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0
|
|
Neutral:
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0
|
0
|
0
|
0
|
|
Negative:
|
0
|
0
|
0
|
0
|
|
Total Matches:
|
3
|
0
|
0
|
0
|
|
Cancellations:
|
0
|
0
|
0
|
0
|
|
Shipments Posted:
|
5
|
0
|
0
|
0
|
|
Net Match Rate:
|
60%
|
n/a
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n/a
|
n/a
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Great shipper and easy to work with. Thank you for your business. Montway Inc - Delivering your car and peace of mind.
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Laurent was great to work with, good communication, everything went smoothly.
Thanks, Wayne
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Tbe car got there 3 days later and I can understand a mechanical problem that cause a delay. I had to fly back without seeing the car when i was in LA for that. What i find extremely irritating are the facts that:
1. I called the drivers and the dispatch probably 50 times and did not receive a single call back - my only contact was to call Montway's main number and they could not get a hold of their drivers either
2. I asked for a return call from a manager for a discount but i am still waitin Response from Montway: Thank you for bringing this issue to our attention. We sincerely apologize for the assigned trucker's lack of communication. It is sometimes difficult for truckers to take or make calls while on the road. The trucker has been suspended and will be required to pass a customer service audit inspection in order to be reinstated.
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Wayne was truly a pleasure to work with. Great communication and service. I would work with him again any day and highly recommend him.
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This user does not have any active shipments.
Category |
Origin |
Destination |
Miles |
Date |
|
New York, NY
7/15 - 7/15
|
Los Angeles, CA
8/15 - 8/15
|
2811 |
6/28 |
|
Boca Raton, FL
6/16 - 6/19
|
West Hollywood, CA
6/16 - 6/30
|
2697 |
6/30 |
|
Winter Springs, FL
5/6 - 5/6
|
Long Island City, NY
5/11 - 6/30
|
1084 |
6/16 |
|
San Francisco, CA
n/a - n/a
|
New York, NY
n/a - n/a
|
2919 |
9/20 |
|
San Francisco, CA
7/30 - 8/4
|
New York, NY
n/a - n/a
|
2920 |
5/2 |
* Profile information provided by member. Please verify all credentials.