"stop making correspondence available to shippers + failure to give shipper critical shipment data"
shipping from New River, Arizona to San Diego, California for $425.00
A shipper who was not chosen for this job gave me a hard time because he was able to read my correspondence with OTHER shippers! It is dangerous and foolish to allow shippers to be able to read a customer's communications with other shippers. Get a clue - your policy is idiotic. In addition, I filled out the pickup and deliver address data for this shipment on uShip - and uShip FAILED to give that information to the shipper. That forced us to have to play phone tag trying to get that information to the shipper en route. uShip's failure to provide that critical shipment information made what was otherwise a positive interaction with my shipper a royal pain in the ass.