This was our first experience using uShip and were a little hesitant with all of the scams out there, but after reading multiple feedback for multiple shippers, we decided to try. We chose the bid from our shipper and from that point the communication started and it was less than 24 hours from the time the piano was picked up in Southern CA, until it was delivered to us in Central AZ. A wonderful experience and obviously a great resource for shipping items! We are very satisified!!!!!!!!!