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"Great shipment! Great vender service! Poor disclosures of fees!"

shipping from Jarrell, Texas to Avon, Minnesota for $950.00

8/15/2008
$950.00
Jarrell, Texas
Avon, Minnesota
1212 mi.

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I was very happy with my shipment of my boat. Reasonable price, great service, timely delivery, and very good communication along the way made my experience with Jimstow first-rate. However, my I feel that I was not properly disclosed the “service fee” through Uship. At nowhere in the process was I prompted that I would pay an additional fee beyond my bid. After reading through the entire agreement I came upon some ambiguous language about a service fee. I feel it was unfair, fraudulent, and unethical to bill me for a fee without proper disclosure. I would consider myself very dissatisfied with Uship’s billing practices, and I will likely share my feelings with customer service, the better business bureau, and the attorney general.

- Matt K.