Lucious arrived in Kemah, Tx to find the trailer not roadworthy, as had been promised by my seller. Rather than just departing the scene, he notified me and I was able to pressure the seller into completing the work needed to make the trailer ready. Lucious was kind enough to help with some of the work and to wait to accept the load. We spoke several times during transport and worked out a seamless transfer. He's a great guy to work with. I could not have been happier with his service.