This service provider (tooldad8712 ) is AWESOME!!!!!!!!! Very professional, responsible, very reliable and most importantly, he picks up his phone whenever I called him! This service provider went out of his ways to make sure the item was picked up as scheduled. The guy at the pick up point couldn’t be there at the time of pick up, due to some scheduling problems. so the service provider had to come back, a second time to make sure the item (a motorcycle) was picked up as promised. This cost him time and money! and he kept me updated about everything from start to finish! I will do business with him any day. I am new to uship, and had the misfortune of dealing with some real unprofessional service providers. But this Service provider is miles apart from them. I am one happy customer. He reinstated my trust in uship.