Thanks for the referral to a top quality service provider. Maybe you should take a look @ your business practices and make them more customer friendly. UShip takes the deposit, plus a booking fee ($73 +$19 in my case) and then you can't complete the transaction thru UShip Safe Pay. Why don't see this transaction thru to the end...after all you did make 25% on this shipment. Kinda steep for brokering the deal. 10-15% is industry standard.