I needed to move this behemoth of a piano... for a reasonable rate (my budget was so low, even I was ready to increase my range...), but what do you know? Joe calls and bids to my target price...and he was so nice, I felt comfortable right away...a few emails exchanged and a sched was set up. When he comes in, I knew he could move my piano!!! A huge guy with no attitudes... I learned fro him, finally how to wrap a piano properly...and it was delivered in such a timely and careful manner. He and his assistant really did a fine job...I just wish I had money for more tips....but if I did not, will you please contact me for the highest recommendations of Joe..? Ramon (San Diego)