uShip - the online shipping marketplace

the online shipping marketplace

uShip Stories

Real stories by real people about their shipping experiences.

"Great shipment! Great vender service! Poor disclosures of fees!"

shipped from Jarrell, Texas to Avon, Minnesota for $950.00

2004 Bayliner 195 Classic on trailer
  • 8/15/2008
  • $950.00
  • Jarrell, Texas
  • Avon, Minnesota
  • 1212 mi

I was very happy with my shipment of my boat. Reasonable price, great service, timely delivery, and very good communication along the way made my experience with Jimstow first-rate. However, my I feel that I was not properly disclosed the “service fee” through Uship. At nowhere in the process was I prompted that I would pay an additional fee beyond my bid. After reading through the entire agreement I came upon some ambiguous language about a service fee. I feel it was unfair, fraudulent, and unethical to bill me for a fee without proper disclosure. I would consider myself very dissatisfied with Uship’s billing practices, and I will likely share my feelings with customer service, the better business bureau, and the attorney general.

  • jimstow (204200+ positive feedback)Silver Power Provider
  • 210
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