I needed to ship a crib (many parts), a tankless water heater and some pool cue sticks to Montana. I received a bid for pick up the next day! I was unable to do it that day and lucky for me he ended up leaving a day later and contacted me to see if I still needed my stuff delivered. I was thrilled and thankful he remembered me. I had him contact my husband to arrange a pick up time. He contacted the person I was delivering to and was on time with the delivery. Everything arrived in great condition. I have had the best experiences thus far with U-ship. I'm so glad I found this website!!!