This company was professional from the start! I needed to get my parent's TV shipped from Miami, FL to Silver Spring, MD. They called immediately to arrange pickup with my family at a time that was convenient for both parties. At that point they called me to let me know the pick up was made and when i could expect delivery. They were on point. As soon as they arrived in MD they called to arrange delivery for the next day. They gave me a 2 hour window and called me 30 mins before arriving. I couldn't have asked for a better experience. The communication was wonderful. I really hope to work with them again!