I was shipping our dog back to the rescue group in California we got her from. I am currently living in Montana. The dog is sweet but very fast and is an escape artist. She has gotten away from all of her handlers - including the people at the rescue sanctuary. I needed to get her to Grass Valley and uship worked out great. The rescue group was unable to pick her up in the nearest airport - Sacramento - and I was worried about the dog getting loose in the airport in any case. Brenton picked up on time - he returned all my phone calls and emails promptly and just struck me as a very solid, straight-up guy. His truck seemed a bit old to take on a long trip during the winter - but he seems very confident and didn't appear worried about it. The dog got to her destination without any problems, the rescue group was happy and so was I. I would ship again with him anytime.