I have to say that several people who bid on my items for shipping were so abrupt. However, Terry communicated with me before he placed a bid via the messenging system on UShip. I am so grateful for this and it should be noted that UShip's fee is over and above the actual bid amount so be prepared to pay for this. I was fortunate to find a great guy to move my stuff! I would recommend him to anyone who is looking to move anything! He's got the room and private trailer to ensure that your items are save and sound. I had antiques and he had pads and tie downs...he was so very careful to keep me informed every step of the way!