I had a pedicure chair delivered to me from MD to Western NY and had a very wonderful experience. Ernie was great in communicating with me even when his cell phone did not work in this area, he got a hold of me by pay phone. I have to say, being new to Uship, I had my concerns with leaving an already paid for item of great value, in the care of someone I not only never seen, but never heard of. After communicating with my deliverer, I was greatly releaved to see it not only delivered in an excellent time frame but that it was in the exact condition as I bought it. Thank You and I will recommend.