The team at English movers kept me in the loop regarding their travel schedule and always called when they had any kind of delay. The driver Steve even called me a couple of times thinking I was the guy getting the bike, when infact I was the shipper to the new owner. He apologized for taking my time, but called to say he was delayed because of bad weather and one time even a tornado. The driver arrived at the drop off location approximately one hour early to be certain he didn't have the new owner waiting on him. According to the driver Steve, the guy was a little bugged because he was there sooner than expected. To me, I would be happy the guy took the time to keep me from waiting. This is just a short example of this shipment. I was referred to them by another hauler Bob and Dee of Paso Robles California. They don't do regular trips to the east coast, but said this haler had good feedback and timely shipping. Big thanks to Bob an Dee. Bob and Dee did a short hall for me from Gilroy to San Diego, they too did a great job. Lets keep these people in mind when shipping bikes, they've got it figured out. I plan to use English movers in the next week to get another bike from California to the East coast. And I forgot the most sought after aspect, both had great prices. Thanks again.