So, this was my first car – well, truck - purchased through eBay. When the purchase went through I decided to use Uship to get it across the country. Right from the start Brandon was very hands-on. It took a few days to line up the shipping and there was a little confusion with the pickup time, but again Brandon was always there on the other end of the phone when I needed some re-assurance. Then when the truck broke down in Kansas I was definitely getting freaked out about this – but Brandon and John (the driver) did a good job of staying in touch. They even gave me the number of the Peterbilt garage the truck ended up in. Fully legitimate case of a blown transmission (and when I met the guy later that week the semi was like brand new – just bad luck I guess). My point is this – even in the face of an unlucky situation Brandon did a great job of handling this. And again – the thing I was most impressed with was both the driver and Brandon’s ability to stay in touch 24/7. Great job guys. Thanks - Bob