It is always a little tense when you are buying from long distance without seeing your bike purchase. I asked my service provider to check it out before loading it to make sure it was what I saw in the pictures. The provider seemed to be concerned about what I was getting and brought some things to my attention. I was ok with it since it was discussed verbally with the seller. It is nice to have an agent looking out for you which provides a little comfort in the transaction. Now I can get excited about riding my new bike. Having a good first time transaction will take any hesitation out of using Uship in the future.