Taylor Welty did a great job of communicating. He contacted me initially to give an overall timeframe for pickup and delivery. He contacted the seller and made arrangements for pick up. He then contacted me via email when he picked up the bike. He contacted me when he was a about week away, then a couple of days away and then on the day of delivery. He delivered within the initial timeframe he had said. He was easy to work with throughout the whole process. This was an excellent experience from start to finish. I would recommend Taylor Welty to ship any kind of vehicle you need shipped.