Marco
User Information
Started on uShip:
|
2010-05-10
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Total Matches:
|
|
Shipments Posted:
|
3
|
Net Match Rate:
|
67%
|
Feedback Score:
|
1
|
Percent Positive:
|
100%
|
Total Positive:
|
1
|
Total Negative:
|
0
|
Excessive Cancellations:
|
|
Customer History
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Positive:
|
1
|
0
|
0
|
0
|
|
Neutral:
|
0
|
0
|
0
|
0
|
|
Negative:
|
0
|
0
|
0
|
0
|
|
Total Matches:
|
2
|
0
|
0
|
0
|
|
Cancellations:
|
0
|
0
|
0
|
0
|
|
Shipments Posted:
|
3
|
0
|
0
|
0
|
|
Net Match Rate:
|
67%
|
n/a
|
n/a
|
n/a
|
|
All good. Thanks.
|
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The customer no longer needed the item(s) shipped Pickup was attempted multiple times and there were many problems each time. Main problem was that no one at pickup location knew about pick up.
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R&R Slater Transport gave us exceptional customer service and was patient while we had a lot of difficulty loading our equipment. Kelly and Rob worked with us to make sure the load got delivered and without any extra charges.
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After communicating directly, I am not comfortable with this Service Provider Communication between the Carrier, the Pick-Up Site and myself has been extremely dysfunctional. The first time the carrier went to the pick up site, he claims that he gave a clear description of the equipment to be picked up (had a BOL from Uship) and the pick up site wasn't aware of the equipment. The pick up site (had a BOL from my office) claims that the carrier did not give a clear description or proper information of the equipment to be picked up so the pick up site wasn't aware of the equ Response from 1stClassShipping: Pickup was attempted multiple times and there were many problems each time. Main problem was that no one at pickup location knew about pick up.
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This user does not have any active shipments.
Category |
Origin |
Destination |
Miles |
Date |
|
Caledon, ON
4/10 - 7/10
|
Thunder Bay, ON
4/10 - 12/10
|
846 |
7/10 |
|
Sherwood Park, AB
27/3 - 5/4
|
Thunder Bay, ON
5/4 - 5/4
|
1243 |
28/3 |
|
Lake City, MI
7/2 - 23/2
|
Thunder Bay, ON
23/2 - 23/2
|
625 |
7/2 |
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