We’ve introduced a new look and new features for our members’ profile pages. The feedback area has been reorganized for all members and more detailed feedback is now shown on profiles for Service Providers. The layout of Service Provider profiles has been updated to highlight the Company Snapshot information and we’ve added links from US DOT and MC numbers to a page containing information imported from the US FMCSA’s SAFER database (see policy change for TSPs below). These changes will help customers more easily find the information they need to evaluate Service Providers and make an informed decision.
Other things you’ll notice on Service Provider profiles include multiple thumbnails for photos and the ability to add promotional videos to showcase equipment, introducing staff and explain services. We also added a new feature called “uShip Sales Rank,” which is an automatic ranking of Service Providers based on their uShip sales volume over the preceding 90 days -- overall and in each category that they have activity.
Change to Communication Policy
Because we now link directly to US FMCSA SAFER information, effective December 18, Service Providers will no longer be allowed to direct customers offsite to SAFER in Q&A communications, forums or any other place on the uShip site. Service Providers that would like to share their US FMCSA information should ensure that their ID numbers are included in the proper fields in their profiles so the automatic display will function properly. If you’d like to point your customers and prospective customers to your FMCSA data, please refer them to your uShip profile, where all of this information can be found. Directing customers offsite to SAFER is no longer necessary and will now be a flaggable offense, so please refrain from doing so.
